- Innovation is an imperative, with 86% of buyers saying they want to be seen as tech leaders.
- Manufacturing brands must differentiate or disappear, with 55% of manufacturing buyers saying they struggle to tell potential vendors apart.
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How manufacturing brands can differentiate themselves as trusted innovation partners, and offer the tech leadership and efficiency that buyers crave.
Future-proofing through innovation
Efficiency is the immediate benefit that buyers expect an innovative vendor to deliver.
However, efficiency is no longer the end-goal. It’s the gateway to wider transformation.
Marketers who can demonstrate both immediate gains and transformative potential
give buyers the confidence to invest for the future.
Top three vendor characteristics ranked extremely important by manufacturing buyers:
Technology Expertise
Innovative Products or Services
Competitive Pricing
Building trust through expertise to win in a crowded market
Demonstrating expertise is essential for trust, and with shortlists shrinking, this requires an always-on, full-funnel approach. Buyers respond to brands they can recognize, but also brands that consistently establish their credibility through thought leadership and testimonials.
Existing brand reputation
Detailed technical descriptions
In-person presentations
Customized solutions
Complex buying demands a message for every stakeholder
As the size and seniority of buying groups increases, marketers must engage every member with tailored messaging that addresses their interests and priorities, and keeps their brand front of mind during a buying process that lasts several months.
Of buyers say their manufacturing product has increased in the last year
Say the size and seniority of their buying committee has grown
Creative impact, market presence and transparency get buyers talking
Buyers respond to brands that can deliver impact and demonstrate a partnership approach. That means solutions-based messaging, impactful ads that get buyers talking, transparency of information, and showing up in-person at events.
Of buyers prefer vendors that take a solutions-based approach
Of buyers say their buying group discusses vendor ads they’ve seen
Of Millennial and Gen Z buyers say presence at events is important
Social media spark action and drive result
Manufacturing buyers turn to social media for information and inspiration – and they act on what they discover. LinkedIn is used more than any other social platform for these professional purposes, and 59% of buyers are active on LinkedIn daily.
Influenced the decision to choose a particular manufacturing vendor
Prompted further research on an industry issue or topic
Led them to reach out to a vendor about products and services